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At the Office

VOIP PHONE SYSTEMS FOR THE DIGITAL AGE

VoIP is putting small business communication on the enterprise level with reliable connectivity and low monthly costs.

Keep your number 

Switching your business to VoIP with Delta 365
couldn’t be easier – we’ll handle everything.

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A business phone line… only better.
 

Voice over Internet Protocol (VoIP) is a technology that allows us to break free of the confines of a single office space. With VoIP, users can make phone calls from anywhere as long as they have a device that can connect to a stable internet connection.

 

Over the past few years, internet calling has become a popular choice for businesses around the world. Companies have found that VoIP can give them more powerful features at a lower cost than traditional telephone companies. 

 

But, what does VoIP actually mean, and how does it work?

IT services for business

Why bring in a specialist for your IT support? 
 

We can work with you to optimise your systems, automate business processes and implement new efficiencies. Our goal is to help you increase productivity, improve your security posture and minimise your IT spend. 

Proactive system monitoring

We proactively monitor your systems, rooting out issues and fixing them before your day-to-day activities are impacted.

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Personable and jargon-free

Always put your business needs first and communicate in a way that everyone understands.

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Cost-efficient

Our flat-rate IT plan allows you to manage your budget responsibly without unexpected costs.

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Reduced downtime

We’ll monitor your IT estate to quickly spot and fix issues before you even realise they’re there.

  • What does Managed IT Support usually include?
    Managed IT Support typically includes services like 24/7 monitoring, regular maintenance, software updates, data backup and recovery, cybersecurity, help desk support, and network management. The exact services can be customized to meet the specific needs of your business.
  • What does a Managed IT provider actually do?
    At Delta 365, our Managed IT Services take the hassle out of managing your IT infrastructure, allowing you to focus on what you do best. Here’s how we can help: 1. 24/7 Monitoring: We keep a close eye on your IT systems around the clock to catch and resolve issues before they disrupt your operations. 2. Proactive Maintenance: Our team regularly updates and maintains your systems to ensure they run smoothly and securely. 3. Network Management: We optimise your network for reliable connectivity and performance, so you can stay connected without interruptions. 4. Data Backup and Recovery: We implement robust backup solutions and disaster recovery plans to protect your valuable data from loss. 5. Cybersecurity: Our experts safeguard your systems with firewalls, antivirus software, and regular security audits to keep threats at bay. 6. Help Desk Support: Have a tech question? Our friendly support team is just a ticket away, ready to assist you quickly. 7. Cloud Services: We manage your cloud infrastructure, including hosting, storage, and software applications, making it easy for you to access what you need. 8. IT Strategy and Consulting: We offer expert advice on technology investments and improvements, helping align your IT with your business goals. With Delta 365 as your IT partner, you can enjoy peace of mind knowing that your technology is in good hands, leading to reduced downtime and increased productivity.
  • How does Managed IT Support differ from break-fix IT services?
    Traditional IT support often operates on a break-fix model, where you only get help when something goes wrong. Managed IT Support, on the other hand, is proactive and continuous. It involves constant monitoring and maintenance to prevent issues before they disrupt your business.
  • Will Managed IT Support save my business money?
    Yes, Managed IT Support can be cost-effective. Instead of dealing with unexpected IT repair costs, you pay a fixed monthly fee for comprehensive support. This predictability helps with budgeting, and proactive maintenance reduces the likelihood of costly downtime.
  • Does Managed IT Support include cybersecurity services?
    Absolutely! A key component of Managed IT Support is protecting your business from cyber threats. This includes implementing firewalls, antivirus software, security patches, and monitoring for suspicious activities. Regular security audits and training for your staff are also part of the service.
  • Is Managed IT Support suitable for small businesses?
    Managed IT Support is beneficial for businesses of all sizes. Small businesses can particularly benefit as it gives them access to high-level IT expertise and support without the need to hire full-time IT staff. Larger businesses can also benefit by augmenting their in-house IT teams and ensuring 24/7 coverage.
  • What should I look for in a Managed IT Support provider?
    When choosing a Managed IT Support provider, consider their experience, the range of services they offer, their response times, and their ability to scale with your business. It’s also important to choose a provider that understands your industry and can offer tailored solutions.
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