5 Common IT problems for Surrey businesses - and how to fix them fast

Whether you’re a law firm in Egham, a logistics company in Staines, or a marketing agency in Windsor, one thing’s certain: IT headaches are never far away. And when things go wrong, they cost time, money - and sanity.

At Delta 365, we provide IT support and managed services across Surrey, helping local businesses get ahead of problems before they slow them down.

Here are five IT issues we see all the time - and what you can do about them.

1. “Why is our internet so slow?”

The Problem: Slow connections kill productivity. If your team is constantly waiting on pages to load or video calls keep freezing, it’s time to act.

The Fix:

We audit your network setup and broadband provider, then recommend fast, cost-effective alternatives. For many of our Surrey-based clients, switching to a business-grade connection has made a huge difference.

2. “We’ve lost access to our files!”

The Problem: Whether it’s due to human error, system failure or cyberattack, losing files is every business owner’s nightmare.

The Fix:

We put cloud backup solutions in place so you’re never caught off guard again. If something goes wrong, your data is safe, recoverable, and protected - whether you’re in Egham, Weybridge or Guildford.

3. “We’re worried about cybersecurity, but don’t know where to start.”

The Problem: Small businesses are now prime targets for cyberattacks. And often, the weakest link is employee awareness.

The Fix:

Our cybersecurity services for Surrey businesses include staff training, firewalls, threat monitoring and patch management. It’s about prevention - not panic.

4. “We’ve outgrown our old IT setup.”

The Problem: Maybe you’ve added new team members or hybrid working is the new normal. But your systems haven’t kept up.

The Fix:

We provide cloud-hosted phone systems, business mobiles, and scalable IT solutions that grow with you. No more bottlenecks - just a setup that makes sense for how you work now.

5. “IT support takes forever to respond.”

The Problem: When you’re stuck, you don’t want to wait days for help. And you definitely don’t want to be passed from one call centre to another.

The Fix:

With Delta 365, you get direct access to a friendly, local support team based in Egham, Surrey and London. We resolve issues quickly, and we know your business - so you’re not starting from scratch every time.

Why Businesses in Surrey Choose Delta 365

✔️ Local presence in Egham - quick response times

✔️ Full range of services: IT, telecoms, cloud & cyber

✔️ Personal support from a team that speaks your language

✔️ Just straight-talking, reliable support

Ready for a smoother IT experience?

Book a free IT health check with Delta 365 today - and discover where your systems could be working harder for you.

📞 Call us on 020 4599 1365

📍 Based in Egham | Serving Surrey & Greater London

FAQs: IT Support in Egham & Surrey

What does managed IT support mean for small businesses?

Managed IT support means outsourcing your day-to-day tech needs to an expert team. Instead of reacting to problems, we proactively monitor, maintain, and improve your IT systems - acting like your own IT department, without the overhead.

Do you offer on-site IT support in Egham?

Yes - Delta 365 has a local presence in Egham, so we can provide on-site visits when needed. We’re close enough to get hands-on quickly if a problem can’t be solved remotely.

How much does business IT support cost in Surrey?

Our packages are flexible, based on the size of your team and the support you need. We’ll provide a free IT health check and quote - no hard sell, just clear pricing and honest advice.

What if we already have an in-house IT person?

We’re happy to work alongside your internal team, offering extra support, expert advice, or cover when they’re away. Many Surrey businesses use us as an extension of their in-house team.

Can you help with cybersecurity for small businesses?

Definitely. We help local companies protect against phishing, ransomware, data breaches and more - with the right tools and employee training to keep you safe and compliant.