Smishing & Vishing: Are your business’s defenses ready for phishing by text and call?

Phishing attacks aren’t just in your inbox anymore—hackers are getting creative with smishing (SMS phishing) and vishing (voice phishing). These scams are designed to steal sensitive business data by impersonating trusted contacts through texts or phone calls. It’s fast, convincing, and dangerous.

The New Reality of Cyber Threats

Picture this: Your employee receives a text that looks like it’s from you, urgently asking them to click a link. Or worse, they get a call from someone claiming to be a client, pressuring them for payment information. The result? Compromised data, lost funds, and a major headache for your business.

This isn’t a “what if” scenario. These scams are happening every day, and businesses that aren’t prepared are the ones getting caught off guard.

The Threats: What They Look Like

• Smishing: A text message might appear to come from your bank, asking you to click a link to “verify your account.” Once clicked, malware is installed, or sensitive details are requested.

• Vishing: A scammer calls your employee, impersonating an executive and urgently requesting sensitive data, such as login credentials or payment details.

Why These Tactics Work

Mobile devices are everywhere in the workplace, and they’re less secure than you think. Attackers know this and are using it to exploit busy professionals who don’t have time to second-guess every message or call

How to Protect Your Business

Here’s how you can stay ahead of these threats:

1. Educate Your Team

Sophos Phish Threat provides realistic phishing simulations to train employees to recognize and respond to phishing attempts.

2. Verify Before You Act

Implement a policy to confirm unexpected requests, especially those involving sensitive data or urgent actions.

3. Invest in Protection

Use mobile security tools that detect and block suspicious links or calls.

4. Keep Systems Updated

Ensure all devices are running the latest software, as updates often include security patches.

5. Encourage Reporting

Create a culture where employees feel comfortable reporting suspicious messages or calls without fear of blame.

Need Expert Support?

At Delta 365, we specialise in helping businesses safeguard their communication channels.

Let’s work together to protect your business from the latest phishing threats. Get in touch with us today to learn more!