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Unlocking the power of VoIP: 10 Reasons why your business needs it

VoIP, or Voice over Internet Protocol, is the revolutionary way to make calls using the internet instead of traditional phone lines. It goes by various names like Hosted VoIP, Business VoIP, or Cloud Phone System. With today's tech advancements, VoIP systems are highly sought after. They operate on dedicated fibre or broadband connections, eliminating the need for old-fashioned copper lines.

How Does VoIP Work?

Remember dial-up internet? That's where VoIP began, but it struggled due to slow internet speeds. However, its true potential unfolded when high-speed internet became widely available. VoIP converts your voice into a digital signal, compresses it, and sends it via your high-speed internet connection. Your VoIP provider then links this signal to various telephone networks, like the PSTN (Public Switch Telephone Network).

Top Advantages of VoIP

1. Cost-effectiveness: VoIP leverages your existing internet connection for calls, eliminating the need for multiple phone lines. It significantly reduces long-distance call costs compared to traditional phone lines, ensuring substantial savings for your business.

2. Rich Features: VoIP offers a plethora of advanced functions like voicemail forwarding to emails or texts, mobile apps, instant messaging, and more. These features enhance operational efficiency and provide multiple ways to stay connected.

3. Mobility: With the flexibility to work from any location, VoIP services allow seamless operations through the internet.

Whether you are working from home or a remote office, VoIP can effortlessly provide these solutions without major expense. This is a clear advantage to any business in today's world.


With VoIP, employees have the independence to move about the country without any added stress on their communications with customers or vendors. Gone are the days of providing personal cell phone numbers which can result in unethical practices. If the future of your business is mobile, then VoIP is in your future!

4. Reliability: A common objection to VoIP phone systems is that if a business loses internet, they would be without their phone system too. In a sense it’s true, but also inaccurate. Although the physical desk phones at the location would fail, a major benefit of a VoIP system is that in the event of office phones going down because of an internet outage, calls can continue to ring on a mobile app or PC softphone. If those services are not enabled, then you can activate them in a matter of minutes for little or no cost. With this in mind, a power outage or ISP failure no longer presents the risk they once did.

5. Scalability: VoIP systems adapt seamlessly as your business expands, allowing for easy addition or removal of phone lines or features. Unlike traditional phone systems, scaling VoIP systems is effortless and does not strain the infrastructure.

6. Simple Management: The user-friendly interface of VoIP systems ensures straightforward operation for both administrators and employees. Changes and updates are easier to handle, enabling users to quickly adapt to new features.

7. Effective Communication: VoIP systems provide multiple options for call handling, ensuring important calls are never missed. Advanced communication tools and features enable efficient interaction across various locations.

8. Easy Setup: Installation of VoIP systems is hassle-free, requiring minimal wiring. Plug-and-play setups and utilisation of existing ethernet connections simplify the installation process.

9. Simplified Conferencing: VoIP systems offer affordable conference calling solutions that can be easily bundled with existing services. Multiple conference sessions can be created simultaneously using a designated conference bridge.

10. Third-Party Integration: Seamless integration with CRMs, ERPs, and collaboration software enhances workflow efficiency. VoIP providers offering third-party integrations create a unified environment, maximising productivity.

Each of these benefits addresses specific aspects of communication, cost-efficiency, reliability, and adaptability, making VoIP an attractive choice for modern businesses looking to enhance their telecommunications infrastructure.

Ready for VoIP?

At Delta 365, we've been offering tailored telecom solutions for years! For VoIP needs or quotes, contact us at 020 4599 1365 or 

If you know someone who could benefit from VoIP's amazing features, share this post!

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