What is 3CX?
3CX is a business phone system that runs in the cloud instead of a box in the cupboard. Your team can make and take calls on a desk phone, their laptop or their mobile, using the same business number wherever they are.
But it does a lot more than calls. Video meetings, website live chat, call recording and reporting are all built in, so you're not paying for (or juggling) half a dozen different tools.
With the UK's old copper phone lines switching off in January 2027, it's a great time to move to a system that's built for the way people work now.
HANDSETS
Use the phones you love (or the ones you've already got)
3CX works with a wide range of desk phones from leading makers including Yealink, Snom and Fanvil, so you can choose the handsets that suit your team and your budget. Already have compatible phones? You may be able to keep them.
Prefer not to have a desk phone at all? With bring your own device (BYOD), your team can use the 3CX app on their own mobile or laptop, keeping their business calls separate from their personal number.
Packed with features
3CX is designed around four core principles - affordability, simplicity, flexibility, and security. It's one of the most cost-effective PBX solutions on the market, with no per-user fees, so your costs don't creep up as your team grows. Setup is quick and easy, with minimal disruption to your business.
You'll also get the flexibility to integrate with the tools you already use, including Microsoft 365 and your CRM - plus strong privacy controls across calls and video to keep your business communications secure.
01
AI that saves time
Call transcription and summaries mean less note-taking and more listening. (Available on selected editions.)
04
Microsoft 365 and Teams
Sync your contacts and calendars, and call from inside Microsoft Teams if that's where your team lives.
07
Video meetings
DHost video calls and share your screen straight from 3CX, with no extra software or subscriptions.
02
Real time status
See at a glance who's available, in a meeting or already on a call, so you know who to put a caller through to before you transfer.
05
Live chat and talk
Answer website chat, Facebook messages and SMS from the same place you take calls, so no enquiry slips through the cracks.
08
CRM Integration
Customer details pop up the moment they call, and calls are logged automatically. Works with Salesforce, HubSpot, Zoho and more.
03
Smart call routing
Auto attendants ("Press 1 for sales"), ring groups and call queues make sure every caller reaches the right person, fast.
06
Apps for every device
Make and take calls on Windows, the web, iPhone and Android. Your business number goes wherever you do.
09
Call Recording
Record calls for training and compliance, and see call volumes, wait times and missed calls at a glance.
More phones. More sites. Less to pay.
If you’re running a care home, nursery or multi-site organisation, 3CX could completely change what you spend on telecoms.
No per-user fees
One annual licence, not a charge for every user. Avoid paying more simply because more people need to use your phone system.
Scale without scaling your licence cost
Add users without adding another per-user subscription. Your team can grow without your phone system licence cost increasing with every new employee
More phone system for your money
Get a feature-rich business phone system without the traditional per-user pricing model. A smarter, more cost-effective way to manage business communications.
Working with Delta 365
A named and dedicated account manager will provide a fully consultative approach to help find the right solution for your business at a highly competitive cost.
Call now on 020 4599 1365