ABOUT LRAR
LRAR (LRA Retinue Ltd) is a design-led architecture firm with studios in London and Brighton, specialising in contemporary residential and commercial projects. In an industry where precision and high-capacity data handling are non-negotiable, LRAR requires a robust IT infrastructure to support their technical design and planning workflows.
THE CHALLENGE
Before partnering with Delta 365, LRAR faced significant operational friction with their previous IT provider. The relationship was characterised by delayed responses and a lack of technical agility that directly threatened their project timelines
THE ISSUES
-
Operational Instability: The firm suffered several instances of lost work hours, a detrimental outcome for a deadline-driven architecture practice.
-
Poor Service Quality: General IT support was frequently late, and simple technical issues resulted in "going in circles" without resolution.
-
Stagnant Infrastructure: Necessary improvements were dismissed as "not possible" by the previous provider, limiting the firm’s ability to modernise
THE IMPACT
The impact was immediate and measurable. By removing the "tech headache," LRAR’s team of architects and designers can focus on heritage, conservation, and technical design without fear of system failure
Solution
elta 365 stepped in with a proactive, "people-first" approach, proving that technical limitations are often just a lack of initiative. We implemented a hands-on strategy to stabilise LRAR’s environment and deliver the high-performance connectivity an architecture firm demands.
Here's what we delivered
-
Full-Site Connectivity: Implementation of Wi-Fi throughout the entire building, ensuring designers can collaborate seamlessly from any corner.
-
Network Modernisation: Installation of new network switches to provide a stable, high-speed backbone for large architectural files.
-
Strategic Integration: Delta 365 collaborated directly with Brighton Fibre, ensuring a brilliant, ultra-fast internet connection that now works flawlessly.
-
Proactive Management: Beyond just "fixing" issues, we actively inform LRAR about potential improvements before they even have to ask
KEY RESULTS DELIVERD
-
Restored Productivity: Significant reduction in downtime, eliminating the loss of hours that previously hindered project delivery.
-
Hassle-Free Communication: Fast, polite, and "on-point" support that resolves requests in a timely manner.
-
Future-Ready Infrastructure: A modernised network that supports long-term growth and technical innovation.
“Delta 365 came on board and for the first time we had the feeling that everything IT was actioned and simple improvements took no time. These were things we were told were not possible by our previous IT provider”
WHY ARCHITECTURE & DESIGN FIRMS CHOOSE DELTA 365
-
Action-Oriented Support: We find solutions where others see "limitations."
-
Clear, Caring Service: A polite and helpful team that understands the pressures of a busy studio.
-
Technical Excellence: Deep expertise in building-wide Wi-Fi and high-performance network hardware.
Whether you are managing a boutique design studio or a multi-site firm, Delta 365 provides the technology, expertise, and partnership to help you grow with confidence. Get in touch today to discuss how we can support your business.